language

简体中文 繁體中文 English

Customer service

Customer
Transaction related

Promote rapid development and business expansion to different markets, and provide comprehensive financial services relying on online trading platforms

Q
What is your margin leverage ratio?
A
The leverage we provide ranges from 1:100 to 1:400. You can choose and set it according to your risk tolerance. It should be noted that the market risk is high, and excessive margin leverage will magnify your risk. Please choose carefully.
Q
What is CFD? What does CFD CFD mean?
A
CFD is the acronym of the contract for differences in English. This contract refers to an agreement that allows you to speculate on the value of a financial instrument, which you do not need to buy publicly but can own. In a contract for difference, if the value of the financial instrument at the time of contract closure is higher than the price at the time of purchase, the seller must pay the difference to the buyer; On the contrary, the buyer must pay the difference to the seller.
Q
Under what circumstances will my position be automatically closed?
A
If you set a stop loss or stop gain order, when the market price fluctuation touches the stop loss or stop gain price you set, the system will automatically close the position according to the order order. In addition, when the margin ratio of your account is lower than the warning line of 150%, the system will close the current open position from the position with the most losses. When the margin ratio is equal to or lower than 100%, the system will forcibly close all open positions
Q
What is market execution?
A
Through market execution, your order is executed at the current market price.
Q
What is immediate order execution?
A
Execute the order immediately Execute the order immediately displayed on the platform at the price displayed on the platform, which proves that the price is still valid. If the price is invalid due to large market fluctuations, you will receive a second quotation. Please note that immediate execution is only applicable to platform